Bugs & Error Messages
If you have already subscribed to HER Premium but the features are not working please try the following: Close the app and then restart it Another metho...
Tue, 10 Nov, 2020 at 9:08 AM
When a user closes their account it removes
their profile from the HER app. This will cause their profile to display to you
as a grey silhouette. If you...
Wed, 4 Nov, 2020 at 2:12 PM
If the app is crashing please check: 1. You have the latest version of HER from: Apple App Store // Google PlayStore 2. Have tried logging ou...
Tue, 17 Nov, 2020 at 10:08 AM
If you keep seeing the same error message please check: 1. You have the latest version of HER from: Apple App Store // Google PlayStore 2. Hav...
Tue, 17 Nov, 2020 at 10:16 AM
If you received the message "Unable to Verify" this means one of the following: 1. The photo was not clear enough, and another photo would help ...
Fri, 20 Nov, 2020 at 2:40 PM