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Troubleshooting
Sign up & Log in
3
I tried to create an account with Facebook, but it failed.
Issues Logging In
How do I reactivate my account?
Suspended profiles
2
My HER Account Has Been Suspended
Suspended for No Face Photo
Account Settings
2
My account settings are not being saved
I updated my email address but it has not saved
Feed
3
How do I change what I see in the Feed?
How can I delete a post that I made to the Feed?
I keep seeing an alert that says ‘User Not Available’
Bugs & Error Messages
5
My HER Premium features aren't working
Seeing the User Not Available notification
My app keeps crashing
I keep seeing an error message
What do I do when I receive the message "Unable to Verify"?
My Profile
2
I didn’t allow HER to access my Facebook’s photos and I’ve changed my mind
Duplicate Account
Drafts
1
My profile is suspended
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